Mechanical Watch Servicing & Restoration

Specialist servicing and restoration of treasured vintage and fine modern mechanical timepieces

About The Vintage Balance

We specialise in the repair, servicing, and restoration of vintage and fine modern mechanical timepieces. Bring your sentimental watch back to life with our expert craftsmanship.

  • Expert servicing of vintage and modern day mechanical watches
  • Professional restoration and part sourcing
  • Meticulous attention to detail and craftsmanship

Mechanical watch servicing and restoration - The Vintage Balance specialises in servicing and repairing quality mechanical watches from the 1960s to present day. With years of experience, our skilled watchmakers specialise in the restoration and servicing of exceptional timepieces. From cherished family heirlooms to modern luxury watches, every watch is handled with meticulous care and precision. Whether sourcing rare parts or undertaking intricate restoration work, we are dedicated to preserving the craftsmanship of the past while ensuring today's timepieces continue to perform at their very best.

Watch Repair and Restoration
Watch Repair and Restoration

A Note About Our Service: Your watch will always be treated with the same care and attention as if it were one of our own. No work will ever be carried out without your approval. The Vintage Balance is a watchmaking hobbyist and is not a registered business.

Before contacting us for a quote or restoration work, please ensure you have read and agree to our terms of service.

Gleave & Co Partner

We have a proud history of servicing watches from the following manufacturers

Rolex
Omega
Tissot
Seiko
Oris
Tag Heuer
Certina
Frederique Constant

Our Services

We focus on reliable servicing, accurate regulation and sympathetic restoration - without inflated manufacturer pricing.

Servicing

Servicing

Regular servicing to maintain your timepiece

Time Graph Testing

Time Graph Testing Report

We test, measure and analyse watch performance

Regulation

Regulation

Adjusting of the balance wheel and hairspring

Spare Parts

Spare Parts Sourcing

We carefully source the right parts to fix your timepiece

Mobius Oils

Mobius Oils and Greases

Industry standard lubricants to make your watch last

New Straps

New Straps

We will advise on the right replacement straps

New Crystals

New Crystals

Adding a durable layer to your classic timepiece

Light Polishing

Light Polishing

Gentle removing of scratches and scuffs

Gold & Silver Plating

Gold & Silver Plating

Enhance the aesthetic of your watch

Service Pricing & Information

Transparent, honest pricing from start to finish

Every vintage timepiece is unique, and the work required can only be accurately assessed following a careful inspection.

Inspection & Quotation Fee: £50

We charge a standard £50 fee to inspect your watch and provide a detailed repair or restoration quote which is fully refunded if you proceed with the recommended work. This fee includes:

  • A thorough assessment of the movement, case and overall condition.
  • A detailed quotation outlining the recommended work and associated costs.
  • Secure return postage of your watch should you decide not to proceed with the repair.

No repair or restoration work is undertaken without your approval, ensuring complete transparency throughout the process.

Please note: The prices listed below are guide prices only and represent starting estimates. As every watch is different, a precise quotation can only be provided after inspection. Please get in touch to discuss your watch and arrange an assessment.

Watch Type Starting Price
Quartz Watches From £120
Mechanical Hand-Wound From £190
Automatic Watches From £220
Mechanical Hand-Wound Chronograph From £290
Automatic Chronograph From £350
Please Note: We do not work on replica or counterfeit watches of any description as we cannot guarantee the serviceability of replica parts.

What's Included & Extras

  • Free Ultrasonic Cleaning: Case and bracelet deep cleaning is included with every full service.
  • 12-Month Guarantee: Replacement parts come with a full 1 year warranty.
  • Mainsprings: If your watch requires a new mainspring, this is typically an additional £20.
  • Case Polishing: From £50.
  • Case Gold Plating: From £50.

Additional Repairs: Contact me for custom quotes on specific repairs, including balance staff replacement, resetting or re-luming hands, crystal replacement, and dial reprinting.

The Inspection Process: No Surprise Costs

Nobody likes unexpected costs halfway through a repair. A simple visual check isn't enough to spot hidden wear and tear, which is why we does things differently.

How it works:

  1. Full Diagnostic Disassembly: I completely take down the watch movement to identify any hidden faults or required parts right at the start.
  2. Transparent Quote: You will receive a detailed cost breakdown for the service and any necessary extra parts before any work begins.
  3. You're in Control:
    • If you proceed: The inspection and diagnosis fee is completely waived - you only pay for the service and parts.
    • If you decline: The movement is carefully reassembled and returned in its original condition. You only pay the initial inspection charge (fee varies by movement complexity and investigative effort).

Testimonials

What our customers say about our watch restoration services

Jon's watch

Jon

What a great site James has created, I messaged him about stuck pushers on a watch, and he got back to me within minutes and gave me some advice to follow, which I did and hey presto a working watch. Great service and highly recommended.

Duncan's watch

Duncan Tee

I had a Frederique Constant heartbeat watch that was anything but constant. I sent it to The Vintage Balance and from the start had a very good communication with James. Within days the watch was sent back with a comprehensive video of the steps take and a fully working watch.

Andy's watch

Duncan Tee

My problematic watch, that most wouldn't even look at, was carefully and professionally treated by James who is now the only true watch repairer I'll ever use! More than highly recommended and 11/10 for service, communications, expertise and dedication. All at an extremely fair price too! Thanks James, keep up the good work.

Stuart's watch

Stuart Menges

Having had the pleasure of personally meeting and dealing directly with James, his enthusiasm and expertise is truly inspiring. I would certainly recommend his services and have no hesitation in using him for any further watch work.

Nick's watch

Nick Peters

I can't speak highly enough of James and his workmanship. He managed to save a hugely significant piece for my family and I and I'll forever be grateful. I genuinely thought the watch was gone but its not only working its been restored beautifully to as close to original as possible. Exceptional service.

Heliotrope's watch

Heliotrope

A rare blend of kindness and skill. My 60 year old Longines is beginning its new life.

Alec's watch

Alec Bowman

My late mother's Cyma watch wasn't working. She had been given it in the 60s and it had been with her in East Africa. I feared that it might have suffered from the climate and wouldn't be repairable. Within a couple of days it was cleaned and serviced with the movement lubricated, the watch not only running but also keeping excellent time. I can't say enough how impressed I am. Definitely a 5 Star service.

Loz's watch

Loz H

I came across The Vintage Balance and sparked my interest as some time ago my old TAG Heuer 2000 I got as an engagement present was languishing in the box unused as the crown had come apart and unusable. Its value is sentimental but TAG Heuer or other repairers made it not worth having repaired the cost far outweighed its value. Talked through issue with it and came away confident it would be looked after... well I was not disappointed...Was contacted all throughout including photos of it disassembled, the crown had been secured wrongly by TAG themselves at last service! It was cleaned,serviced and returned in a lovely box and sent a slideshow summary of the works done and all details of work done explained to me. The price of repairs was incredible value...the quality of work done and communication worthy of a Rolex Service centre. I now have my treasured watch back and love wearing it again... a couple more to send off next .... Try The Vintage Balance you will be as happy as me to have your mechanical timepieces looked after so well.

Alan's watch

Alan Griffin

Excellent Watchmaker...cant fault him. Really good work, prompt and a pleasure to deal with.

Martin's watch

Martin Port

Outstanding workmanship and customer service! James at The Vintage Balance took my dad's 1957 Tissot that would only run for a matter of seconds and breathed new life into it. Tracked down and fitted a new old stock main spring, cleaned and serviced the internals, fitted a new glass and returned it in a matter of days. Communication was excellent throughout and the watch arrived back complete with a presentation box as well as the old parts replaced. His dedication to getting it just right is admirable and rare these days – even more so when you consider that high street repairers wouldn't touch the watch because they deemed it 'not worth it'! To do all that for the price of parts plus a donation for his time at the going rate is just astonishing. Would highly recommend and will definitely be sending more work his way!

Patrick's watch

Patrick Horsman

Four watches sent to The Vintage Balance for attention. Three for cosmetic work and one a complete movement overhaul. Very pleased with the work and the manner in which James conducts business.

Alan

Bath

I've used these folks to service a vintage Certina. A first class job done and a prompt turnaround. A real pleasure to deal with, and I'll most certainly be using them again.

Andrew's watch

Andrew Willis

James is providing a service far-beyond what's ever expected of a 'hobbyist'. I'm not sure what he does for a living, but he's outperforming many full-time businesses with his responsiveness, attention to detail and turnaround times. James serviced two vintage and sentimental watches for me at incredible speed. Both returned promptly with all issues resolved. He also went above and beyond by polishing the watches, providing a fresh watch strap and an excellent watch case as part of his service. Very, very impressed and will be using again in the future.

Nick

London

I sent my grandfathers watch to The Vintage Balance as it had been in a drawer for 20 years. It came back full of life and felt like new. So pleased, I feel like he is with me every day I wear it.

Sean

Camberley

Beautiful restoration job of the watch my dear dad gave me. As I'd had no luck in being able to get it fixed, I'd almost given up hope of being able to wear it again. To finally be able to do so is quite something. A priceless connection to my father.

Frequently Asked Questions

Common questions about our watch restoration and servicing

Can you repair my watch's water damage?

If your watch becomes water damaged, undo the crown and lay the watch on its side so any moisture runs out, then send it straight away to be stripped, cleaned, and re-lubricated. Please avoid filling it with WD40.

How long will it take to repair my watch?

A straightforward service is 1–2 weeks depending on delivery and sourcing parts if required.

My watch hasn't been serviced for a long time. Do I need to service it?

Watches should be serviced every 5–10 years for optimal performance.

I have a pocket watch. Can you repair it?

Yes, we can work on pocket watches, although heavily modified examples can prove difficult if parts are unavailable.

Can I send in multiple watches?

Yes, you can send multiple watches, but please agree this up front by contacting us first.

I have a replica watch. Can you repair it?

We will not work on replica watches. The parts are not available and we cannot guarantee the serviceability of replica components.

My watch stopped working. How much will it cost to repair?

We only charge donations and the cost of parts. Contact us to discuss your requirements.

How much does a service cost?

All watches undergo a full inspection before any work commences - only then can we advise on the timeline and the cost of any required parts.

Is my timepiece worth the cost of repairs and/or servicing?

Every watch can be repaired cost effectively. We only charge donations and the cost of parts. Contact us to discuss your requirements.

Can I send in multiple watches?

Yes, you can send multiple watches but please agree up front using our Contact Form.

Contact Us

Get in touch to discuss your watch repair and restoration needs by filling out the form below or emailing info@vintagebalance.com.

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